Proactive Customer Success in SaaS

Khaled Ashraf
Intermediate
Country Customer Success Manger
English & Arabic
Techne Summit Cairo 2025
How to build a proactive Customer Success function that stops churn before it starts. This workshop covers key strategies for early risk detection, building scalable customer health frameworks, leveraging usage data, and aligning teams around customer outcomes
The event will be opened before 3 days of the event date.